Karisma Hotels & Resorts, with its portfolio of luxury properties in Latin America, the Caribbean, and Mexico, announced that nine of its hotels were awarded the prestigious TripAdvisor 2021 awards given to the most important resorts and tourism companies in the world.
The tourism corporate, which will add the new developments of Nickelodeon Hotels & Resorts Riviera Maya and Margaritaville Island Reserve Cap Cana to its wide and innovative hotel offer in the coming months, announced that the El Dorado Maroma hotel was awarded the Traveler’s Choice Best of the Best, which is awarded to only 1 percent of winners for obtaining the most favorable reviews and ratings from their customers and visitors globally.
El Dorado Maroma, a luxurious property of Grupo Lomas, located in the Riviera Maya and operated by Karisma Hotels & Resorts, was included among the top 25 Best Hotels in Mexico, obtaining # 15 in the Romance categories and # 9 in the All-Inclusive category.
The tourist group was also very honored by obtaining the Traveler’s Choice Award, formerly known as Certificate of Excellence, which recognizes companies that consistently provide excellent service, which was voted within the Top 10% of hotels all over the world.
Among the properties that were awarded were El Dorado Seaside Palms, El Dorado Seaside Suites, El Dorado Royale, Margaritaville Island Reserve Riviera Cancun, El Dorado Casitas Royale, and Hidden Beach Resort, located in the Mexican Caribbean, as well as the Azul Resort Negril, in Jamaica and Allure Chocolat, from Colombia.
“We are doubly grateful to receive this recognition based on the favorable feedback from our guests and their successful travel experience. The tourism industry has faced difficult times so the preference of our guests commits us to continue innovating and offering the best attractions, services, and comfortable and safe facilities that will make them regain the confidence to travel and live the best vacations of their life ”, said Elizabeth Fettes, Chief Marketing & Sales Officer of Premier Worldwide Marketing, the exclusive marketing and sales provider for Karisma Hotels & Resorts.
This coveted award is given each year by the TripAdvisor travel platform positions Karisma Hotels & Resorts as one of the best accommodation options for travelers visiting this region of the world.
The Traveler’s Choice awards are the most prestigious awards granted since 2002 by TripAdvisor and the only ones in the tourism sector based on the millions of opinions and comments from travelers worldwide, who recognize in their reviews the best companies in terms of service, quality, and customer satisfaction.